Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Is this AI tool HIPAA compliant and safe to use?

With rise of ambient AI scribes and clinical search engines, medical professionals want to ensure that any new app or technology they use to make their office or clinic run more effieciently is aligned with patient privacy laws.  However, there is more to consider than just privacy laws and regulations to consider.  How is XYZ app storing and using the data collected?  Are their security policies in-line with industry standards ensuring that data breeches are minimized to the best of their abilities? We use years of industry knowledge, the latest research methods and base recommendations, not off reviews but how it protects you and your patients.  

We have an old out dated system that just isn't working in our office anymore. Where do I even start?

This is a common issue and many practitioners find that as their practice has grown, technology changes even faster!  However, every organization is different and has their own complex ecosystem.  What works in a two doctor dentist office in central California is not necessarily the best IT solution for a multi-practice office Houston. We customize and recommend solutions completely tailored to your practice, your staff and your desired outcomes.  Furthermore, because not only are we Healthcare IT Professionals but also Project Managers.  We educate, plan, implement and train so that you have long-term success.

Can we build a shortcut for this workflow?

This is a common question. We know that saving time, creating efficient and sensible workflows allows you to focus on what matters-treating patients.  Doing a simple system audit will answer this question and provide you with viable options.

We don't have an IT department but need help credentialing new hires and staff and/or managing IT vendor contracts. Do you provide this service?

Absolutely.  We are a healthcare boutique consulting firm.  Our main focus is providing exactly what you need and revising those perimeters as your practice grows and technology changes. Our fees are flat-fee based so you will never be surprised with extraneous charges and ridiculos mark ups.

How can we make our IT initiatives align with our strategic and financial goals?

After our audit phase, we will provide you the best options-yes, not just one-that are customized to your practice, your staff and your overall strategic plan.  This will allow key stakeholders to make informed and fiscally responsible decisions reguarding key IT implementations.  

What if I just have a small IT problem or question not a large project?

We are a flat fee service.  This means that if you just need a question answered or a one-time fix, we are more than happy to do that for you without a subscription or required ongoing monitoring.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together.